Mattax Neu Prater is Hiring!
Full-time Front Desk Team Member
Mattax Neu Prater Eye Center is currently accepting applications for a Front Desk Team Member to join us at our Springfield location.
We are seeking a professional, enthusiastic individual who is organized and has a positive attitude and a desire to help individuals with their health care needs. This position will require basic clerical tasks such as greeting patients with a professional, respectful and caring attitude while checking in/checking out, scheduling, confirming appointments, verifying benefits and collecting payments. This position is full-time, Monday – Friday, no evenings or weekends required and offers a competitive hourly wage.
Job Duties Include:
- Welcome and greet all patients and visitors
- Register new patients
- Update existing patient demographics
- Verify insurance eligibility through electronic resources
- Collect patients out of pocket liability (co-pays, co-insurance & deductibles)
- Protect patient confidentiality
- Responsible for keeping the reception area clean and organized
- Exceptional Customer Service
- Excellent organizational skills
- Attention to detail and accuracy
- Effectively communicate with patients in a kind, courteous manner
- Effectively communicate with coworkers and supervisor
- Ability to multitask
- Ability to use standard office equipment
- Ability to use Microsoft Office program or other software as required
- Good attendance/dependability