Mattax Neu Prater is Hiring!

Full-time Front Desk Team Member

Mattax Neu Prater Eye Center is currently accepting applications for a Front Desk Team Member to join us at our Springfield location.

We are seeking a professional, enthusiastic individual who is organized and has a positive attitude and a desire to help individuals with their health care needs.  This position will require basic clerical tasks such as greeting patients with a professional, respectful and caring attitude while checking in/checking out, scheduling, confirming appointments, verifying benefits and collecting payments. This position is full-time, Monday – Friday, no evenings or weekends required and offers a competitive hourly wage.

Job Duties Include:

  • Welcome and greet all patients and visitors
  • Register new patients
  • Update existing patient demographics
  • Verify insurance eligibility through electronic resources
  • Collect patients out of pocket liability (co-pays, co-insurance & deductibles)
  • Protect patient confidentiality
  • Responsible for keeping the reception area clean and organized
  • Exceptional Customer Service
  • Excellent organizational skills
  • Attention to detail and accuracy
  • Effectively communicate with patients in a kind, courteous manner
  • Effectively communicate with coworkers and supervisor
  • Ability to multitask
  • Ability to use standard office equipment
  • Ability to use Microsoft Office program or other software as required
  • Good attendance/dependability

Additional Job Opportunities